Terms of Use, Refund Policy, and Privacy Policy

[Terms of Use]

1. Acknowledgement CUBICTEK Co., Ltd. sincerely thanks the user for choosing our software products.

2. Definitions

  • Software (Product): Refers to the “Product,” which includes computer software, related media, printed materials, and online or electronic documents.
  • Company: Refers to CUBICTEK Co., Ltd. and its partners, the entity developing and supplying the software.
  • User: Refers to the individual who selects, installs, copies, or executes the software.

3. Grant of License The “Company” grants the “User” a non-exclusive, non-transferable license to the “Product.” This license includes the installation, use, access, display, and execution of the “Product” and is limited to the specified scope and period of use. The “User” agrees to these terms by using the “Product” under this license and may not transfer or rent it to any third party.

4. Ownership and Restrictions The “Company” is the owner of the “Product,” and the “User” does not acquire any ownership rights to the “Product.” The “User” must not copy, modify, decompile, disassemble, create derivative works, or attempt to do so beyond the scope specified in this license. The “Product” may only be used for personal study purposes and not for commercial use.

5. Updates and Upgrades The “Company” may provide updates and upgrades of the “Product” to the “User.” Notifications regarding updates and upgrades will be provided through the “Company’s” website or announcements within the “Product.”

6. Intellectual Property Rights The “Company” retains the intellectual property rights and trademarks of the “Product,” and the “User” must respect these rights and prevent any infringement thereof.

7. Absence of Warranty The “Product” is provided “as is,” and no warranties, either express or implied, are included.

8. Limited Liability The “Company” is not responsible for any losses or damages resulting from the use of the “Product.”

9. Termination of Contract This contract is a time-limited contract and automatically terminates upon the completion of the contract period. Upon termination, the “User” must cease using the “Product.” The “User” may terminate this license at any time within the period and must cease using the “Product” upon termination. However, this only signifies the surrender of the right to use and does not imply a refund. The “Company” may suspend the “User’s” right to use the “Product” or terminate the contract upon any violation of this license or failure to fulfill obligations under the license.

10. Miscellaneous Provisions This license shall be interpreted and governed by the laws of the Republic of Korea, and disputes regarding the license and use shall be resolved in Korean courts. This license constitutes the entire agreement between the parties and may not be modified without a separate written agreement. The “Company” may make its own judgment on matters not explicitly stated in this contract.

11. Inquiries If you have any questions about this contract, please contact the “Company” via phone, fax, online, or mail.

[Refund Policy]

1. Refund Policy Overview This Refund Policy applies to the ‘Personal License Online Service’ and specifies the regulations for cases where the User purchases the service and requests a refund.

2. Eligibility for Withdrawal of Subscription Withdrawal of subscription is provided if the following conditions are met:

  • 2.1 The User is within 14 days of payment for the paid service.
  • 2.2 There is a severe defect in the function or performance of the software that cannot be resolved.
  • 2.3 The software is unusable due to severe technical issues despite the User installing and using it correctly.
  • 2.4 Normal use is impossible because the software is incompatible with the User’s system environment.

3. Non-Refund Eligibility (After 14 Days) Refunds are provided if one or more of the following conditions are met:

  • 3.1 The User requests a refund after 14 days of payment for the paid service. (Subject to penalty calculation)

4. Non-Refundable Cases Refunds are not provided in the following situations:

  • 4.1 Damage to the software or data loss due to the User’s negligence.
  • 4.2 Problems arising from the User’s improper use of the software.
  • 4.3 Sharing or unauthorized transfer of the license after purchasing the service.
  • 4.4 When the calculated refundable amount is zero based on the penalty calculation standards.

5. Refund Processing Procedure The User must contact the customer support team to initiate a refund application if they wish to withdraw their subscription or request a refund.

  • 5.1 The “Refund Application” must be submitted directly by the User via email to the “Company’s” support team (ts@cubictek.co.kr), stating the reason and basis for the refund eligibility. The User must consent to the possibility of a permanent restriction on the use of the ‘Personal License Online Service’.
  • 5.2 The “Company” will review the application details and may request additional information from the “User” if necessary.
  • 5.3 Upon completion of the ‘Withdrawal of Subscription,’ the payment will be processed through the original payment method on the payment system, and the associated license will be immediately invalidated.
  • 5.4 As the “Refund” proceeds, the final refund amount is calculated according to the penalty calculation standards and paid separately to the User. Additionally, the license for which the “Refund” is completed will be immediately deactivated.

6. Refund Amount Calculation

  • 6.1 Withdrawal of Subscription (Within 14 Days): A full cancellation of the payment is available if requested by the “User” within 14 days of purchase, provided the service has not been used.
  • 6.2 Refund (After 14 Days): Refund Amount = Payment Amount – Penalty Fee
  • 6.3 Penalty Fee: (20% of the Payment Amount) + (Used Period × Daily Usage Fee)
  • 6.4 Daily Usage Fee: $3.30
  • 6.5 Refund Amount Calculation Example: If a 30-day license is purchased for $99 and a refund is requested after 15 days of use:
    • Penalty (20%): $99 × 0.2 = $19.80
    • Usage Fee (15 Days): $3.30 × 15 = $49.50
    • Total Deduction: $19.80 + $49.50 = $69.30
    • Final Refund: $99 – $69.30 = $29.70
  • 6.6 Transaction Fees: The “User” shall be responsible for any transaction fees (e.g., payment gateway fees, bank transfer fees) incurred during the refund process. Such fees will be deducted from the final refund amount.
  • 6.7 Decimal Rounding: All decimal points resulting from the refund calculation will be rounded up to the nearest cent ($0.01).

7. Exceptions The Company reserves the right to review and provide refunds in special circumstances, deviating from the above regulations.

8. Amendment of Regulations The Company reserves the right to amend the Refund Policy without prior notice, and changes will be announced through the website or software.

[Privacy Policy]

(CUBICTEK Co., Ltd.) CUBICTEK Co., Ltd. (hereinafter referred to as ‘the Company’) values the personal information of its customers and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection. Through this Privacy Policy, the Company informs customers about the purpose and method of use of the personal information they provide, and the measures taken to protect personal information.

This Policy is effective from September 20, 2023.

1. Items of Personal Information Collected The Company collects the following personal information for membership registration, consultation, service application, etc.:

  • Collected Items: Name, ID, Password, Contact Number, Home Address, Email, Service Usage History, Access Log, Access IP Information, SMS Reception Status, Date of Birth, Gender, Nationality Information, DI, Mobile Phone Number
  • Method of Collection: Homepage (Membership Registration)

2. Purpose of Collection and Use of Personal Information The Company utilizes the collected personal information for the following purposes:

  • Member Management: Identity verification, personal identification, prevention of unauthorized use, and handling of complaints.
  • Marketing and Advertising: Delivery of advertising information, frequency of access analysis, or statistics on members’ service usage.

3. Retention and Use Period of Personal Information

  • Records on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
  • Records on consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

4. Personal Information Destruction Procedure and Method

  • Destruction Procedure: Moved to a separate DB, stored for a certain period according to laws, and then destroyed.
  • Destruction Method: Electronic files are deleted using technical methods that prevent reproduction.

5. Provision of Personal Information The Company generally does not provide users’ personal information to external parties except when users have consented in advance or when required by law.

6. Rights of Users and Legal Representatives Users can inquire about, modify, or delete their personal information at any time through the ‘Personal Information Change’ or ‘Member Withdrawal’ menu.

7. Automatic Personal Information Collection (Cookies) The Company uses ‘cookies’ to analyze access frequency and visit time. You can set options in your web browser to allow or refuse the storage of cookies.

Customer Service Department:

  • Department: Management Team
  • Phone: 1600-0121
  • Email: jhchoi@cubictek.co.kr

Chief Privacy Officer:

  • Name: Choi Jaehyeok
  • Phone: 1600-0121
  • Email: jhchoi@cubictek.co.kr

Addendum (Enforcement Date) These Terms and Policy shall take effect from January 15, 2026.